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Customer Service Training

Customer Service Training

SilverTrain offers interactive customer service training focused on increasing an organization’s customer loyalty and patronage. Through workshops and exercises, participants will gain the tools to retain and expand your company’s customer base.
Our Services

Our Services

SilverTrain offers customized training modules based on the needs of the business owner. The modules are designed to be easily understandable, enjoyable, and ultimately effective by combining theory and role-playing in a workshop setting.
Why Service?

Why Service?

In a world that is changing at break-neck speed, it’s difficult to stay ahead competitively.  Businesses that are successful really think about what their customers want and many times are able to anticipate their needs even before the customers knew they had them.  This blog will talk about what’s being done right in terms of...