Communication
Oh But Are you REALLY listening?

Oh But Are you REALLY listening?

I got a phone call a few days ago from a rather eloquent, very chirpy sounding phone agent.  Knowing how hard their type of work is, I wanted to give the girl a chance to run through her script.  She opened by saying she was excited about my product having found it online and wanted...
It's More About the How than the What

It’s More About the How than the What

Last weekend we visited sunny Cebu to witness the beautiful wedding of our dear friends.  Their reception was held at Crimson, where many of us were also checked in.  Amidst all the excitement of getting ready, a non-eventual trip to the 2nd floor common restroom should’ve have been just that- non-eventual.  But just as soon...
Much Too Much

Much Too Much

  In the last few years, there has been a boom in Manila’s restaurant scene. While some of the old players have retained their spot in the front of the restaurant races, largely because of customer loyalty, many new players have been jostling to make an impact. How many tapas joints or ramen places can...
Don't Leave Me Hangin'

Don’t Leave Me Hangin’

When you book a reservation at a 5 star resort in Palawan, you expect a certain kind of service. What you don’t expect is no reply to your email, no firm answer as to who will get back to you as your date of departure draws closer. When you finally do get to speak with...
Frankly, My Dear, You Should Give A Damn.

Frankly, My Dear, You Should Give A Damn.

There are certainly times when a damn should not be given. Life trips us up every now and again, and dwelling on the little obstacles that are thrown our way just stresses us out. I am all for weeding out the little things that make life even crazier than it is. If, however, your job...
Hair Talk

Hair Talk

I love a place that constantly communicates with its clients. Basement Salon at Eastwood is one such commercial space as it talks to its clients on many levels. It communicates luxe relaxation through its interiors: using shiny surfaces and sparkly glass details as well as soft, flattering lighting.       Their music selection lets...