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Customers Need to Mind Their Manners Too

Customers Need to Mind Their Manners Too

We often espouse how important our customers are, being the lifeblood of any business. Although respecting our customers’ needs and rights must always be at the forefront of our business practices, we feel it necessary to check our behaviour ¬†too when we play the role of customer ourselves. A very good example of this took...
Comment Cards Count

Comment Cards Count

It’s quite refreshing when an establishment actually follows up on a customer comment card. I had a not-so-nice experience with the Gelatissimo Greenbelt 5 branch and filled out a comment card with a not-s0-nice but very short sentence. There were no cockroaches in my gelato or anything like that, but the sales personnel weren’t the...