SilverTrain offers interactive customer service training focused on increasing an organization’s customer loyalty and patronage. Through dynamic workshops and hands-on exercises, participants will gain the tools, confidence, and understanding to retain and expand your company’s customer base. In this hyper-competitive market economy, innovated products are soon reduced to commodities as the market is flooded with cheaper versions in record times. The only real competitive edge in this scenario comes in providing a superior customer experience.

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