Posts tagged "food service"
The Power of Yes

The Power of Yes

The Pancake House branch at Burgos Circle really put a smile on face through the service of one of their staff members named Teody.  My husband asked if he could order from the kiddie meal even if we did not have a kid with us.  I half expected our server to turn us down as it has...
Adventures at the Popcorn Stand

Adventures at the Popcorn Stand

  Recently at a popcorn stand by the cinema, I encountered one of the friendliest order takers in my life.  She was very efficient, but perhaps, she was a tad too friendly.  Read on to see if you agree. She was sincere in complimenting me graciously as she thought I had a nice smile, and...
Scout's Honor Put to the Test

Scout’s Honor Put to the Test

Scout’s Honor was such a nice find at Century Mall.  It was our first encounter with a shop that incorporated cookie customization to your cookie shopping experience.  You could choose up to 3 toppings for your cookie and specify your cookie batter preference as well.  Your very own cookie creation would be ready for the demolishing within...
Customers Need to Mind Their Manners Too

Customers Need to Mind Their Manners Too

We often espouse how important our customers are, being the lifeblood of any business. Although respecting our customers’ needs and rights must always be at the forefront of our business practices, we feel it necessary to check our behaviour  too when we play the role of customer ourselves. A very good example of this took...
Much Too Much

Much Too Much

  In the last few years, there has been a boom in Manila’s restaurant scene. While some of the old players have retained their spot in the front of the restaurant races, largely because of customer loyalty, many new players have been jostling to make an impact. How many tapas joints or ramen places can...
When "Cute" Won't Cut It

When “Cute” Won’t Cut It

It is nice when management makes an effort and spends on nice uniforms that go with the theme of a restaurant. It is  surprising when the waitstaff actually engages the customers and goes beyond the mandatory “may I take your order” spiel. This isn’t something you’d normally encounter in local restaurants. Most employees are on...
Frankly, My Dear, You Should Give A Damn.

Frankly, My Dear, You Should Give A Damn.

There are certainly times when a damn should not be given. Life trips us up every now and again, and dwelling on the little obstacles that are thrown our way just stresses us out. I am all for weeding out the little things that make life even crazier than it is. If, however, your job...
On Returning Food

On Returning Food

It’s a typical scenario when you know something’s not quite right about how the food or drink you’ve just been served tastes. You call your waiter’s attention and give them feedback. More often than not, they immediately get defensive and try to explain away. Sometimes they even need to taste it for themselves to see...
'Cue Modern Haunt, Modern Service

‘Cue Modern Haunt, Modern Service

‘Cue Modern Barbeque, one of the restaurants at the High Street Central strip, offers large meaty masterpieces for the hearty-eating macho gourmand. Its high ceilings are decorated with cow hide and black chandeliers with elegant twisty spider-like stems, and to the side is a bar teeming with bottles of liquor. We were presented with a...