Posts tagged "service"
On the Island

On the Island

Our most recently concluded training workshop was extra special.  It involved almost 10 days of immersion in island life with Tao Philippines.  It was a physically demanding set of days, learning to adjust to the island and letting go of a lot of typical training scenarios.  Our Silver Platter program on service was well received,...
Suspended Coffee

Suspended Coffee

I had never heard of suspended coffee being done here in the Philippines until I encountered it at Caffé Sant’Antonio in Tagaytay.  For those that don’t know, suspended coffee is the practice of buying a cup or two for another person to enjoy it later.  (At this cafe, they also throw in a bun of...
A Cafe, not a Package Counter

A Cafe, not a Package Counter

It seems that there is a trend of late with customers expecting too much from service providers. As our previous post on the necessity of manners implied, people seem to be becoming a little too unreasonable when it comes to the service they expect to receive from food establishments.  The primary source of said businesses...
My Old Reliable: La Tienda

My Old Reliable: La Tienda

Makati’s CBD always has new things to offer in terms of entertainment and dining. New shops, bars and restaurants pop up like mushrooms. Some sprout up with so much razzle-dazzle but die out once the hype is over. There are a few however, that have quietly managed to stick around for quite some time. I...