Posts tagged "service recovery"
Uber Fast!

Uber Fast!

Having Uber here in Manila is a great option for when you don’t want to take your car or you suddenly find yourself without a ride.  The main issues one has to deal with are spotty wifi or internet connections and of course, traffic which kind of affect the ETAs that drivers communicate to their...
Scout's Honor Put to the Test

Scout’s Honor Put to the Test

Scout’s Honor was such a nice find at Century Mall.  It was our first encounter with a shop that incorporated cookie customization to your cookie shopping experience.  You could choose up to 3 toppings for your cookie and specify your cookie batter preference as well.  Your very own cookie creation would be ready for the demolishing within...
A Genuine Surprise at Chelsea Kitchen

A Genuine Surprise at Chelsea Kitchen

Being familiar with the excellent quality of food and service from the Raintree group of restaurants, we were sure trying out this fairly new restaurant at Megamall’s Fashion Hall would not disappoint.  We were given a table without too much of a wait and were given quick and friendly service.  Our server however, did not...
It's More About the How than the What

It’s More About the How than the What

Last weekend we visited sunny Cebu to witness the beautiful wedding of our dear friends.  Their reception was held at Crimson, where many of us were also checked in.  Amidst all the excitement of getting ready, a non-eventual trip to the 2nd floor common restroom should’ve have been just that- non-eventual.  But just as soon...
Status Updates

Status Updates

In today’s Facebooked/Twittered out world, letting the world know what you’re up to has become pretty commonplace. Whether it be big announcements (“Are they Facebook official yet?”), news-worthy bits of information (“Signal #2, all classes in Metro Manila are suspended.”) or sometimes, the overly emo/passive-aggressive (“I hate you.” ), updating your status and reading other...
Frankly, My Dear, You Should Give A Damn.

Frankly, My Dear, You Should Give A Damn.

There are certainly times when a damn should not be given. Life trips us up every now and again, and dwelling on the little obstacles that are thrown our way just stresses us out. I am all for weeding out the little things that make life even crazier than it is. If, however, your job...
A Quick Recovery

A Quick Recovery

Last week, my mother and I went in search of a goodbye gift for a friend who is leaving the country. Wanting to get something local, we went into a newly opened home accessories store in Greenbelt 5 to look for something. The store featured really well-made items which we had seen in other bigger...